Shoprite Assistant Store Manager

Shoprite Assistant Store Manager

Reference Number SHO220505-3
Job Title Assistant Store Manager
Job Type Permanent
Location – Country South Africa
Location – Province KwaZulu-Natal
Location – Town or City KwaZulu-Natal


Purpose of the Job:

To manage his/her department/s (Deli, Groceries, Fruit & Vegetables, Frozen, Bakery and Non-Foods) so that it functions effectively and that customers are satisfied. To ensure effective merchandising in the store. To ensure production according to the system. To ensure stock availability. To manage wastage in all departments. To ensure effective housekeeping, Health and Safety. To manage staff.


To ensure effective merchandising in the store:

  • Ensure that store is merchandised according to company lay-outs and standards.
  • Ensure that promotional displays are up.
  • Ensure that the stock rooms are laid out correctly including back fridges.
  • Monitor, allocate tasks to and control internal and outsourced merchandisers.
  • Make future plans for possible promotions.
  • Solve merchandising problems. 


To ensure production according to the system:

  • Ensure that recipes are adhered to.
  • Ensure that sufficient ingredients are available at all times.
  • Ensure that the store adheres to production plans and that the information is captured daily.
  • Process production reports. 


To ensure stock availability:

  • Ensuring that ordering is done timeously in all departments.
  • Ensuring that orders are placed for promotions.
  • Ensuring that orders are placed for Gondola ends.
  • Ensuring that all orders are placed for the Service Departments.
  • Ensuring quality and freshness.
  • Deal with suppliers (reps) and the DC.
  • Ensuring that all orders of stock from the catalogue are prepared before 11:00 and given to Admin to process further.
  • Continuously monitor stock levels for gaps.
  • Solve problems relating to stock by identifying solutions/alternatives.
  • Process OBS reports stock right price. 


To manage wastage in all departments:

  • Identify wastage.
  • Minimise wastage through ordering, stock rotation, effective production planning, recycling, etc.
  • Process waste and damage reports.


To manage staff:

  • Ensure that subordinates and other staff are trained and developed appropriately.
  • Identify staff development needs.
  • Approve staff schedules – planning staff activities to ensure the necessary staff to assist customers.
  • Perform inspections together with Controllers and alone, in/her assigned area to determine what needs to be done for improvement.
  • Hold staff meetings to ensure that short and medium-term goals are achieved.
  • Supervise and ensure that staff performs their duties satisfactorily by appropriate training, disciplining and counselling.
  • Manage staff performance.
  • Conduct disciplinary hearings when necessary. 


To ensure effective Housekeeping, Health and Safety:

  • Ensure that Hygiene audits are done.
  • Ensure adherence to cleaning schedules.
  • Ensure compliance with alarm call-outs.
  • Ensure that shop is secure at the end of the day.
  • Ensure that equipment and fridges are maintained and working properly.


Minimum requirements:

  • Matric or equivalent – (essential).
  • 6 months+ Sales experience – (essential).
  • 6 months+ Customer Service experience – (essential).
  • 1 year+ Retail Industry experience – (desirable).


How to apply:



Closing Date 2022/05/20

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