Road Accident Fund Call Agents


Purpose of the Internship: 

The Road Accident Fund is committed to youth skills development by providing graduates with an opportunity to gain work-based experience. Applications are invited for the Internship Programmed for unemployed graduates between the age of 18 and 35. The Internship program will run for a period of eighteen (18) months.


Work-based exposure may include any of the following:

  • Direct Claims – Mobile RAF, supplier claims and direct claims processing.
  • Claims Origination – Customer Service Centre, Registration of new claims and Verification and Validation of new claims.
  • Claims Determination – Merits investigation and assessment and Represented Claims
  • Claims Litigation, summons, writ and panel management
  • Claims Finalisation – Legal cost, payments and file closure
  • Post Claim Settlement – Reviewing and processing of bills, activating undertakings, and processing of future medical claims.
  • External Stakeholder engagement (e.g. Roadshows, consulting with families of claimants,
  • service providers, direct claimants etc.)
  • General office administration, filing and data capturing related to the claims administration process. Qualifications and other Requirements:
  • Certified Grade 12/ NQF 4 level certificate
  • Certified copy of Relevant Diploma/ Advanced Diploma/ Bachelor’s Degree in Law
  • Certified copy of your ID
  • Certified copy Academic transcript
  • Your CV and motivational letter


The successful candidate will be required to display the following competencies in this role:

  • Written and verbal communication skills
  • Interpersonal skills
  • Detail orientation
  • Desire and potential to learn
  • Self-motivated
  • Basic computer skills
  • Prioritise tasks as needed 
    Road Accident Fund Values:
  • Integrity,
  • Compassion,
  • Accountability,
  • Respect,
  • Excellence
    Interns will be awarded a monthly stipend.


Closing date:  24 May 2022


View advert here


Indicate the reference number for the Internship you are applying for on the subject line.

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